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Home Joint Office of Energy and Transportation

Joint Office of Energy and Transportation Advances Optimized Processes to Accelerate Electric Vehicle Supply Equipment (EVSE) Load Service Requests With Funding for Innovative Queue Management Solutions (iQMS) Track 2 Projects and Education

Jan. 7, 2025

Electric vehicles charging

New Projects from Puget Sound Energy, National Grid, and NetMeterGO Will Automate EVSE Load Service Evaluation Processes and Share Lessons Learned through i2X Connect Online Platform

The Department of Energy (DOE) Solar Energy Technologies Office (SETO) and Wind Energy Technologies Office (WETO), in collaboration with the Joint Office of Energy and Transportation (Joint Office), today announced phase one selections for the Innovative Queue Management Solutions (iQMS) program. In this phase, $2.1 million will be awarded to support ten pilot projects that aim to optimize and accelerate the processing of generator interconnection requests and/or electric vehicle supply equipment (EVSE) load service requests. By implementing effective, scalable solutions, these pilots will help streamline distribution utility processes and reduce interconnection and/or EVSE load service request queues. Best practices and lessons learned from these pilots will be shared through the DOE’s Interconnection Innovation e-Xchange (i2X) via webinars, blog posts, and in-person events.

The Joint Office will fund three projects in Track 2 of the iQMS program designed to address data tools and transparency for information related to EVSE load service requests. Projects are within both investor-owned utilities (IOUs) and rural cooperatives, reflecting the need for improved processes across utility structures. Lessons learned from the projects will be shared among the utility community to improve energization processes more broadly. IQMS Track 2 funded projects include:

  • Centralized and Fast-Tracked EV Load Requests at PSE (Puget Sound Energy): This project will centralize EV load requests in a single collaborative document flow process, reducing time spent on process while providing information on the details of each site. Applicants will be able to better understand the limits and constraints of their proposed project with less manual input from utility staff.
  • ConnectNow: Preapplication Research Assistant for EVSE (National Grid USA Service Co., Inc.): ConnectNow will provide a customer-facing self-service portal to assess the feasibility of service requests and streamline applications, as well as create a single queue for EVSE load requests by substation for utility review and approval. Integrating prescreening data will improve forecasting of load and demand.
  • Automated EVSE Interconnection for Rural Utilities (NetMeterGO.com): NetMeterGO will develop an automated interconnection workflow to give rural utilities the ability to quickly and efficiently energize EVSE infrastructure. This includes a customer-facing portal for applications, early evaluation process, as well as process map, data inventory and business requirements based on EVSE interconnection process themes. The work will reduce time to power and time to revenue for projects.

To support knowledge sharing from these funded projects, i2X is launching i2X Connect, a DOE-moderated online platform that provides a space for stakeholders representing their organizations to engage with each other on key interconnection topics, with the goal of implementing interconnection solutions through engagement and collaboration.

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